FAQ

How to make a purchase?

Online: www.nativefineart.com

Email: info@nativefineart.com

Phone: 206 467.9330

Whichever method you choose, we ensure you are completely sanctified of our services.

Is your collection authentic?

Yes!

Our Gallery is proud to present a collection that is diverse and authentic of First Nations, Eskimo and local artist within the Northwest Coast region (Seattle, Vancouver and Alaska).  All art works are handcrafted and of a very high standard. Each artwork has:

  • A biography of the artist
  • Artist signature
  • Written story on specific pieces (when available)
  • Details about the authentic nature or style of First Nations/Eskimo/Local Artist
  • Upon special request, a Certificate of Authenticity and/or Appraisal, with details of the piece and guaranteeing it to be a genuine work of contemporary First Nations art can be provided
  • There may be very rare occurrences when a biography is not available

Payment options:

All major credit cards are accepted (VISA, Mastercard, Discovery and AMEX) and we accept debit cards in person at the gallery. If you live outside of USA, your credit card will be billed in your local currency using an exchange rate at your card company’s discretion. For personal check, item will be shipped after check has been cleared by bank.

Shipping:

No taxes for any purchase ships outside Washington State.

We ship worldwide and is pleased to provide shipping quotes on any items upon request, and can recommend the best method of professional packaging and delivery.

Shipping charges will include insurance, unless otherwise noted. UPS, FedEx and US Postal Service are main carriers for our shipments. Costs will vary depending on the shipping destination, dimensions, weight, and insured value of the packaged item. If required, a crate will be an additional cost.

For packaging, please allow the Gallery a minimum of 3 – 5 days (during summer season, at least a minimum of 7 days) to prepare your package unless you have requested an immediate or rush shipment. If your item requires a crate, there will be a waiting period for a custom crate to be created.

If a rushed shipment is requested, there will be an additional cost. Cost will be provided before the shipment proceeds.

The Gallery specializes in quality packaging and crating for worldwide shipment. Reputable, competitively-priced carriers are used and pricing quotes can be provided in advance.

For Christmas holiday shipments, please submit your order by December 20th (USA & International). We try to accommodate any late shipments but expect delays in some cases

Please contact us at info@nativefineart.com or 206.467.9330 if you need further information

What should I do when I received a damaged art work?

Our Gallery packages all artwork with the greatest of care to ensure a safe delivery.  In our experience, damaged artwork is a very rare occurrence.  If you should receive a damaged piece, please contact us immediately upon receipt   Please take photos of the damage, the box and all packaging material, and save these items as we must have them in order to process your claim.

Return or exchanged

If, for any reason, you are not completely satisfied with your purchase and, provided it is in its original condition, you are welcome to return your purchase within 7 days. We are unable to refund any shipping associated cost (10% of the purchased price or $20, whichever is greater).

Within 30 days, you can return your purchase in original condition for an exchange for another item. We can provide a credit towards another purchase or our gift certificate that is valid for one full year.

Gift Card Policy:

We offer Gift Card online or on store.

Gift cards may not be redeemed for cash or applied as payment towards Gallery layaways. Native Fine Art Gallery does not accept responsibility for cards lost, damaged or stolen, or any unauthorized use of gift cards. Gift Cards cannot be returned or exchanged for cash unless required under applicable law.

Unauthorized resale prohibited. Acceptance of the gift card constitutes acceptance of these terms and conditions. Native Fine Arts Gallery reserves the right to change these terms and conditions at any time.

Corporate Gifts

Express our gratitude to our employees and show our appreciation to our business partners are essential to business success. Let’s us help you to deliver a message “we appreciate you.” by contact us at: 206.467.9330 or info@nativefineart.com

What does limited Edition Vs Open Edition Print mean?

Artists produce only limited editions, normally signed by the artist, and numbered as say 67/100 to show the unique number of that impression and the total edition size. For example, if artist decides to sell a limited run of 100 prints, once those 100 prints have sold, that limited edition will no longer be available and you cannot sell any more. The exclusive nature of a limited edition print effectively raises its value and, therefore, its price.

Unlike limited edition prints, open edition prints may be endlessly reproduced. Because there’s no limit to the number of prints that can be made, an open edition print is priced lower than a limited edition print

Commission and Restoration Art works

Fine Native Art Gallery employs highly professional art restorers for First Nations and Inuit art.  Depending upon the extent of the scopes other project, we can arrange to have your art commissioned, repaired or restored.  Please make inquiries or arrangements for a professional consultation at the gallery by contacting us at 206.467.9330 or info@nativefineart.com for details

Art Rental and Leasing

For one-time events, such as wedding receptions, corporate parties, and conventions, you may consider renting pieces for display at a significantly lower cost. Let’s us help you make that happen.

How your collection is priced?

Artists set their own pricing based on reputation and demand for their works. We work directly with artists over the years and majority of the collection is owned by the Gallery. This method ensures your supports goes directly into the artist and support their communities. We would like to see these cultures continue to flourish for many generations to come.

 

Is your web site secure? Is my personally information kept confidential?

We have taken every precaution available to secure our web site. We do NOT share your emails or any other information to 3rd parties for any reason. It is required by law that all other private information provided to make your purchase at Native Fine Art Gallery or other online stores is kept strictly confidential.

If you have any further concerns regarding the security of your personal information or orders, please send us an email. info@nativefineart.com

Our on-line store is hosted by GoDady company.

Do you provide value assessments on artwork that I already own?

Native Fine Art can offer appraisal artwork value for insurance purpose but is not in a position to offer an official value assessment on artwork. You may contact the Alliance for Arts and Culture at http://www.allianceforarts.com/ for more sources.

Customs – how is my order affected?

Depending on where you live, your purchase may be subject to import duties and taxes, which are levied once a shipment reaches your country. Any additional charges are to be paid by you as NWTBA does not have any control over these charges and cannot determine how much will be charged. For further information, please contact your local customs office for specific details on what you can expect in your own country.

Is every item you carry always available?

We ensure that all one-of-a-kind pieces are removed from our web site when sold at our shop or on-line and we will have to confirm whether the item is still available. If a stocked item, such as clothing, matted prints, etc., is not available at the time you place your order, we will notify you how long it will take to reorder.